Last updated: January 28, 2021
Ajivar (“us”, “we”, or “our”) operates the ajivar.com website and the Ajivar mobile application (the “Service”).
We collect several different types of information for various purposes to provide and improve our Service to you.
Ajivar delivers assessments to monitor depression, anxiety and social anxiety and collects the following data which is used to provide you with specific suggestions for improvement as well as being anonymized and used in aggregate to improve Ajivar’s machine learning. This data includes:
This information is not used for advertising.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
We may also collect information that your mobile device or browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).
This Usage Data may include information such as:
When you access the Service by or through a mobile device, this Usage Data may include:
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
We may collect information about your computer, including where available your IP address, operating system and browser type, and your mobile phone, including details of your mobile handset and mobile software, for system administration and to collate aggregate information. This is statistical data about our users’ browsing actions and patterns and the use of our app, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Ajivar uses the collected data for various purposes:
We anonymize and remove your Personal Information so that you cannot be identified, and use that information to improve Ajivar’s machine learning as well as conduct other studies with the purpose of improving the user experience and helping you achieve results. This information, once devoid of personally identifiable data, can be combined with that of others so that we can identify trends and teach the system, which will in turn help you achieve results. We may disclose anonymized data to a third party for the purpose of learning how to improve the service and your results. However, we never disclose any information to a third party in a manner that would identify you personally, as an individual.
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
All information provided to us is stored on our secure servers. Any payment transactions shall be encrypted using SSL or other suitable technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk, though we use strict procedures and security features to try to prevent unauthorized access.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
How long we keep information we collect about you depends on the type of information, as described in further detail below. After such time, we will either delete your information or, if this is not possible (for example, because the information has been stored in backup archives), then we will securely store your information and isolate it from any further use until deletion is possible.
We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. We also retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. Where we retain information for Service improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Services, not to specifically analyze personal characteristics about you.
Any information entered during your interactions with Ajivar are anonymized to protect your personal information.
Ajivar may disclose your Personal Data in the good faith belief that such action is necessary to:
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.
You have the right to request the deletion of your account. Below, we describe the tools and processes for making these requests. You can exercise some of the choices by logging into the Settings menu of your account. For all other requests, you may contact us as provided in the Contact Us section below to request assistance.
Your request and choices may be limited in certain cases: for example, if fulfilling your request would reveal information about another person, or if you ask to delete information, which your organization’s administrator is permitted by law or have compelling legitimate interests to keep. If you have unresolved concerns, you may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed.
If you no longer wish to use our Services your organization’s administrator may be able to deactivate your account. You may also contact us in the Contact Us section below to request assistance for this issue.
You may opt out of receiving communications from us by using the unsubscribe link within each email, updating your email preferences within your Service account settings menu, or by contacting us as provided below to have your contact information removed from our email list or registration database. You have the option to opt-out from receiving any and/or all messages (informational, targeted advertising etc.) from Ajivar at any time by messaging us here. Please put Opt-out in the message body.Even after you opt out from receiving informational messages from us, you will continue to receive transactional messages from us regarding our Services.
Many of our products are intended for use by organizations. Where the Services are made available to you through an organization (e.g. your employer or school), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization’s policies. We are not responsible for the privacy or security practices of an administrator’s organization, which may be different than this policy.
Administrators are able to:
Administrators cannot access your interaction data with Ajivar.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 16 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that you are under 16 and using our app or our site, we may terminate your user account and issue bans to your device.